Wired for Speech

书名：Wired for SpeechHowVoiceActivatesandAdvancestheHuman-ComputerRelationship
作者：CliffordNass/ScottBrave
译者：
ISBN：9780262640657
出版社：TheMITPress
出版时间：2007-2-23
格式：epub/mobi/azw3/pdf
页数：319
豆瓣评分：

书籍简介：

Winner, 2007 International Communication Association Outstanding Book Award for 2005-2006. Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech , Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech—whether from human or machine—evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology. Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?), whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more. Nass and Brave's deep understanding of both social science and design, drawn from ten years of research at Nass's Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.

作者简介：

书友短评：

@ yusen 十年前在S大读书的时候读过，来打卡。到现在来看，当年很多设计interface的手法和研究已经成为常识，没有门槛啊 @ yusen 十年前在S大读书的时候读过，来打卡。到现在来看，当年很多设计interface的手法和研究已经成为常识，没有门槛啊

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