http://www.deliveringhappinessbook.com/ The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success. Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too. Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year. In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO. In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing. In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life. via http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
Tony Hsieh（谢家华） – CEO of Zappos.com
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
@ 七夕 I read the Chinese version @ 彭萦 重读，做了几个创业项目之后更加喜欢这本书。特别喜欢Zappos的文化，他们delivering happiness的愿景在所有细节里都做到了，这是一家伟大的公司。Tony更是一个有着让人艳羡的生活和广泛兴趣爱好的天才。 @ topsyturvy 对高分表示不解。。。 @ [已注销] Tony is really a good thinker and entrepreneur! @ chaaaaad。 love the company, love the book @ 羽揚 最喜歡前半段Zappos驚心動魄的創業史。/ 還未來得及標記「已讀完」，人就去了，天妒英才。 @ Orion 补录 @ 漫不经心 零售业都会经历现金流的梦魇，nike的鞋狗是，这本里的Zappos也是。书里一些亚裔家长的用力看的让人会心一笑，作者除了讲述了自己的经历外，最后把笔幅落在了如何得到幸福感上面，果然是温饱以后论哲学。 @ 泰洛丹 作者是有料的，终究是Bezos看中的男人。只是这本书坦诚不够。华尔街低谷敲了一笔1.2b的amazon股票竟然说是因为cash让人觉得是在sell company….翻白眼，大家都是成年人好嘛。和musk一样能够startup卖两轮，绝对算运气好。有钱人家出身，爹妈还transfer不在国内，柯南一样的桥段。我倒反而很欣赏自幼就有的money lust那段。这才是野心家的模样。 @ 小能工巧匠_Sun 读的过程轻松愉快 引导你去思考如何让生活变得更快乐先确定使命 带着足够的激情去做 会收获意想不到的乐趣~最喜欢他带给别人“WOW”的体验被作者的人格魅力圈粉 真实果敢！！！被企业文化深深吸引 放飞自我尽情做你自己 怎么开心怎么来